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Request Shipping, Pick Up or Delivery at checkout and we will contact you to make arrangements. If shipping, your label with tracking number will be emailed to you. Please allow 1-2 business days for your order to ship. Shipping times are generally 3-14 days but may vary due to unforeseen circumstances.

If you need to adjust or cancel an order, please contact us by email within 24 hours. WE CURRENTLY ONLY SHIP WITHIN CANADA.

Returns must be authorized before they are shipped back to us. Please email any concerns to corey@bandt.ca and we will do our best to accommodate you. We offer Canada Post Return Shipping Labels for a fee of $15, which will be deducted from your refund. Returns will only be accepted within 30 days of delivery, and will not be permitted on sale items. They must be in the same conditions in which they were received, unworn and with original tags. Items purchased in-store must be returned to the store and cannot be returned for a refund by mail. Please do not ship back a return without being in contact with us first to guarantee your refund will be processed. We do not do automatic exchanges - it will be up to you to place a separate order if you would like another size. If an item is damaged or shipped in error, please email photos to us and we will make it right. Please allow 2-4 business days for refunds to be processed, and please be aware that some banks take a little longer than others to post refunds. Shipping fees are non-refundable.